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Answers about bookings, payments, and venues — search below or browse by topic.

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Frequently asked

Making a Booking

No. You can book without a SPLIX account. Creating one lets you track bookings and manage vouchers.

Yes. You can select multiple dates and time slots in one checkout, within the same venue and category.

Each venue sets its own booking window. SPLIX will only show dates currently available for that venue.

You'll receive a confirmation email. You can also check under My Bookings in your account.

When a player proceeds to payment, the slot is held for 15 minutes. If they complete payment within that time, the slot becomes unavailable. Choose another slot and try again.

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